With the ongoing changes of the financial services industry, Alex leads AFG in staying ahead with the latest industry development, and ensuring our compliance framework and assurance programme are up-to-date, sustainable, and in line with Aurora's passionate and relentless client first culture and business ethics.
Alex is responsible for reviewing and updating business processes and systems, as well as leading our team of highly skilled and experienced staff at Head Office - he has worked as an AFG adviser and so has a unique perspective and instinctively knows what's needed to support the functioning of the business.
With his legal and finance backgrounds, Alex offers a wealth of expertise and knowledge to support the administration and compliance of the business.
Rhellen is AFG's New Business Manager. As well as handling underwriting requirements, issuance, submissions and NewBusiness compliance safeguard, Rhellen liaises directly with the CEO and the adviser network. She provides weekly reports for the Leadership Team so that they have absolute clarity and oversight of the business and the performance of the adviser network.
A qualified accountant in her native Philippines, Rhellen enjoyed a 25-year career in the banking industry before moving to New Zealand, most recently as the Assistant Vice President of the largest bank in the Philippines, BDO.
Emily brings a wealth of skills and expertise in customer service with over 5 years of work experience in the hospitality industry.
With her proactive attitude, customer service excellence and being a natural communicator, Emily is considered as the voice of AFG. She is not only gifted with a pure heart, but most of all she enjoys servicing AFG clients, building rapport with them and always putting their interests first - with the aim to develop long-lasting service relationships with clients.
With an MBA from Massey University and having worked in various industries, Parth brings a wealth of experience to AFG in the areas of Internal Auditing, Quality Assurance and Process Improvements.
Parth reports directly to Head of Compliance in his new role with AFG.
Roxana is a BCom graduate majoring in Management and HR from the University of Canterbury. Throughout her career in customer service and hospitality roles in the aviation and healthcare industries, she has developed effective communication, people and management skills that are valuable in supporting our Head Office team and creating a positive work environment. Roxana is also fluent in English, Spanish, and German.